I am pleased to announce that the interface connection between the McCormick ambulance dispatch and the Torrance fire department dispatch center has been completed.
This project was spearheaded by McCormick Ambulances Chief Information Officer Gareth Chin. Gareth led the team and overcame what seemed like impossible technical challenges. Although this interface was a contractual obligation Gareth took the challenge personally and worked day and night for more than a year to see this project to its conclusion.
On January 24, 2016 the two computers successfully sent and acknowledged messages to one another.
Throughout the entire project Gareth kept the management group, fire department administration, and City leadership constantly informed on the progress of the project.
Numerous times over the last 12 months it seemed that the project was dead and that they would be unable to move forward however Gareth persevered and rallied the teams from all sides to seek other solutions. As a result of Gareth's hard work and tenacity we have now not only met the terms of our contract but improved communications with our fire department partner and provided 100% transparency to the community.
Words cannot express the amount of hard work and dedication that went into this project. Few people will ever know the amount of effort that went into this project by all participants. On behalf of the entire McCormick ambulance family I thank you for a job well done!
Joe Chidley, CEO
More to come!